How to Submit and Review Player Reports

Submitting Reports In-Game

When an issue arises during gameplay, players can generate a report link without needing direct access to the administrative control panel.

1. Open the in-game chat window.

2. To submit a general report, enter /dash ticket. The plugin generates a short-lived, single-use link in chat. Click the link to open the report submission page in your web browser.

3. To report a specific user, enter /dash report <player>. This generates a report link that automatically attaches the relevant player name, coordinates, and server details to assist staff investigations.

4. Complete the required details in your browser and submit the form.

Handling Tickets in the Web Panel

Staff members can track and respond to player inquiries directly inside the web dashboard.

1. Open your server dashboard web address in a browser and sign in.

2. Navigate to the dedicated ticket desk.

3. Select an open ticket to review submitted logs, attached coordinates, and player information.

4. Write private staff notes on the ticket to collaborate with other team members before resolving the issue.