Crafters Staff Plugin Wiki › Guides › How to Manage Moderation Chat and Handle Reports
How to Manage Moderation Chat and Handle Reports
Using the Staff Chat Channel
Helper teams need a way to coordinate moderation actions without filling the public chat screen. You can isolate moderation discussion by using the dedicated staff channel:
1. Ensure your account possesses the craftersstaff.chat permission.
2. Type /staffchat in chat to toggle the private helper channel on.
3. Any messages you send in this mode will be seen only by other authorized staff members, allowing you to discuss reports or coordinate watch duties privately. Type /staffchat again when you wish to leave the channel.
Clearing Chat and Handling Player Reports
To manage the server's public chat and respond to user submissions:
- Wipe Disruptive Chat: If players are spamming or posting harmful content in the public channel, type
/clearchat. This instantly wipes the chat screen clean for all users. - Teach Players the Report System: Inform regular community members to use
/report <player> <reason>when they encounter bad behavior. Incoming reports notify helpers so you can investigate the offender promptly.